Contact Royal Chance Lottery
We're here to assist you with any questions or inquiries about our lottery games and services
Send Us a Message
Contact Information
Head Office
Level 32, 200 George Street
Sydney, NSW 2000
Australia
Phone
Customer Support: +61 2 8046 6553
Prize Claims: +61 2 8046 6554
General Inquiries: [email protected]
Support: [email protected]
Prize Claims: [email protected]
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed
24/7 Support: Our online support team is available 24/7 for urgent matters.
Regional Offices
Melbourne
Level 12, 120 Spencer Street
Melbourne, VIC 3000
Phone: +61 3 9123 4567
Brisbane
Level 8, 123 Eagle Street
Brisbane, QLD 4000
Phone: +61 7 3123 4567
Perth
Level 5, 108 St Georges Terrace
Perth, WA 6000
Phone: +61 8 9123 4567
Adelaide
Level 3, 70 Pirie Street
Adelaide, SA 5000
Phone: +61 8 8123 4567
Support Options 🛟
We're here to help you with any questions or concerns
Live Chat
Connect with our support team instantly through our live chat service, available 24/7 on our website and mobile app.
Phone Support
Speak directly with our customer service representatives during business hours for personalized assistance.
Email Support
Send us an email for non-urgent inquiries. Our team typically responds within 24 hours on business days.
Frequently Asked Questions
Find quick answers to common questions about Royal Chance Lottery
How do I claim a prize?
Learn about our prize claim process for different prize tiers.
What payment methods do you accept?
Information about our supported payment options.
How are winning numbers drawn?
Details about our secure and fair drawing process.
Who can play Royal Chance Lottery?
Eligibility requirements for participating in our games.